From order to delivery– How it works
We primarily target companies and organizations and therefore you must log in to be able to shop
This is how you shop
Without login
All products are displayed without a price and are named with a quotation. Click on the product(s) you are interested in and put them in the shopping cart with the quantity you want. When you’re done, click request quotation. Then you are taken to the last step with address and personal data.
Address and personal data.
Fill in your address and personal data. You also fill in the e-mail address and the phone number (preferably a mobile number) that you can easily be reached on. When all the information is filled in correctly and you have ensured that you have put the right products in the shopping cart, you choose to confirm your order by clicking send.
Then your request will automatically end up with one of our salespeople who will help you.
If you want a login, write it in your quote request or send us an email via the contact us page
With login
When you have received your login details and logged in, most products are displayed with prices excluding VAT. Click on the product(s) you are interested in and put them in the shopping cart with the quantity you want. When you are finished, click the order button and your order will be sent directly to our order department
Make sure all the products you want to buy are in your shopping cart. If you want to change the quantity or remove a product, you can do so at checkout. If you want to add a product to your shopping cart, you look for it as usual and click on buy to update the shopping cart, and then click on to checkout again. When you have ensured that you have put the correct products in the shopping cart, you choose to confirm your order by clicking on the button at the bottom with a shopping cart symbol. Then you are taken to the last step with address and personal data.
Address and personal data.
Fill in your address and personal data. You also fill in the e-mail address and the phone number (preferably a mobile number) that you can easily be reached on. When all the information is filled in correctly and you have ensured that you have put the right products in the shopping cart, you choose to confirm your order by clicking send.
You will receive an order confirmation by email confirming that we have received your order.
You will also receive an email with a delivery confirmation when your products leave our warehouse.
PURCHASE
Place your order by shop here, calling
+46 304 80 90 80 or send an email to
order@smartstoring.se
ORDER CONFIRMATION
You will always receive an order confirmation via email. Please verify that the information is correct.
PAYMENT
We typically offer a 20-day credit term. We conduct a credit assessment for all new Customers.
WARRANTY
All products are fully guaranteed for 6 months from delivery. Thereafter the terms and conditions which apply are according to NL01.
GENERAL TERMS AND CONDITIONS
We follow delivery terms according to NL 01 (available upon request).
SHIPPING
Delivery is charged at cost on all orders. We use different shipping agents depending on the destination country.
TRANSPORT DAMAGE
Visible transport damage must be noted IMMEDIATELY on the carrier's transport documents. Both visible and hidden transport damage must be reported to Smart Storing within 7 days.
PRICES
Prices for our products are provided in a separate price list. All prices are in Euro (EUR) and exclude VAT. Shipping, packaging, and packing materials are not included.
RETURNS & COMPLAINTS
No returns are accepted without a return number issued by us, including complaints. Always contact us in advance if you wish to return anything!
DELIVERY TIME
The delivery time will be specified in your order confirmation. Delivery time is calculated from the receipt of a correct order until the goods are dispatched from our factory. The delivery date signifies when the goods depart from our factory. Kindly allow about 1 week for transportation to your location.